Have you ever wondered why adults can't seem to play nicely on the playground anymore? Why is there conflict in the workplace? In this course we will look at personality styles, the workplace culture and communication, and those difficult coworkers. By understanding the people and the dynamics of the workplace, we will learn how to deal more effectively with our coworkers.

Topics Include:

• Personality Styles
• Workplace Culture
• Difficult Coworkers
• Workplace Communication
• Handling Conflict
• Dealing with Stress
• Putting It Into Action

Course Length:
Approximately 20 hours

Communication is a very simple process with a sender, message, and receiver, so why are there so many problems? It takes two to communicate effectively, and this course will look at how to do a better job at both ends of the process.

Topics Include:

• Communication basics
• Individual styles
• How to talk
• How to listen
• Putting it to work

Course Length:
Approximately 20 hours.